Evan Simmons

Summary

Experienced IT Professional skilled in Mac Systems Administration and Desktop/Network Support, seeking a transition to a Cloud Administration role. Demonstrated expertise in deploying cloud management solutions and monitoring endpoints, with a strong focus on delivering excellent customer service and driving successful projects through team collaboration.

  • Amazon Web Services
  • Microsoft Azure
  • Python
  • Identity and Access Management
  • File Share Management
  • Patch Management
  • Linux / Unix
  • Endpoint Performance Monitoring
  • Networking

Projects

AWS Cloud Resume Challenge

Built and maintain a cloud-based resume website demonstrating proficiency in web development, AWS cloud infrastructure, database management, and applying continuous integration/continuous deployment (CI/CD) processes.

AWS Cloud is free

Developed a static website, a serverless email-sending application, and visualized an RDS database using ECS containers, all hosted on AWS.

Python Password Generator

Developed a user-friendly Python script for generating highly secure passwords, incorporating advanced cryptographic techniques to ensure robust security.

Certifications

  • AWS Certified Solutions Architect – Associate
  • AWS Certified Cloud Practitioner
  • Jamf Certified Tech

Experience

Trinity Health

Client Technologies Analyst II

2015-Present

Provides in-person and remote technical support for Trinity Health’s corporate office staff, including executive-level colleagues. Regularly collaborates with members of own team, and other TIS teams to resolve more complicated issues. Acting as a Mac Systems Administrator, participates in maintaining the Jamf Pro management system for Macs across the enterprise. Other responsibilities include managing user accounts, computers, and file shares via AD DS, endpoint performance monitoring, website testing, and executive support.

Trinity Health

IS Help Desk Support I

2013-2015

Provided remote desktop support to individuals who work in a healthcare environment. Possessed an average First Call Resolution rate of over 80% and typically resolved issue calls within the first 7 minutes. Supported software issues relating to various systems, including cloud-hosted clinical applications and the Microsoft Office suite.

Education

Oakland Community College - Farmington Hills, MI

Computer Information Systems, Computer Support Certification

Evan Simmons — EmailLinkedIn Profile

 

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